Delivery is free of charge within Germany from a net order value of EUR 400.00 per delivery date and delivery address. Below a net order value of EUR 500.00, we calculate the shipping costs at cost.
Delivery to the following European countries is free from 1500 euros:
- Austria - Switzerland - Italy
- France - Luxembourg - Belgium
- Netherlands - Denmark - Poland
- Czech Republic - Slovakia - Hungary
Below an order value of EUR 1500, we calculate freight costs based on actual expenditure and half of this must be paid by the customer.
Delivery to countries not listed takes place on request and according to actual effort. Foreign customers are generally only supplied in advance.
Wrong deliveries caused by us will of course be returned free of charge. Please do not send back freight collect. We will send you Freeway stickers or reimburse you for postage after consultation.
"Incorrect deliveries" caused by the customer (e.g. incorrectly ordered articles, colors, sizes or "don't like it") can be returned within 4 weeks after registration and approval, provided that the goods are in perfect condition. In the event of a return, 15% of the net value of the goods (but at least EUR 10) will be deducted as a "restocking fee". Shipping costs will not be credited.